{"id":418,"date":"2023-12-14T16:04:09","date_gmt":"2023-12-14T16:04:09","guid":{"rendered":"https:\/\/oto.tires\/?page_id=418"},"modified":"2024-11-12T18:14:17","modified_gmt":"2024-11-12T18:14:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/oto.tires\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1537542183399{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column css_animation=&#8221;fadeInLeft&#8221; width=&#8221;2\/6&#8243; max_width=&#8221;480&#8243; padding_tablet=&#8221;30px 30px 0px 30px&#8221; css=&#8221;.vc_custom_1549552234702{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;]\r\n\r\n\t<div class=\"sh-heading sh-heading-style1\" id=\"heading-q52JdxOa8A\">\r\n\t\t<h2 class=\"sh-heading-content size-xl\">\r\n\t\t\t<\/span>\n<span style=\"text-align: left;\"><b>FREQUENTLY ASKED QUESTIONS<\/b><\/span>\n<span>\t\t<\/h2>\r\n\t<\/div>\r\n\r\n            <style type=\"text\/css\">\r\n                #heading-q52JdxOa8A .sh-heading-content {font-weight: 300!important;color: #363636;}            <\/style>\r\n        \r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-ugOFxjqkeD  \" style=\"height: 15px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_column_text]Check out our most frequently asked questions if you need help!<\/p>\n<h5><strong>Need more support? Contact us at (800) 506-8557<\/strong><\/h5>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/6&#8243;]\r\n<div id=\"single-image-MR8NboFmSV\" class=\"sh-single-image   sh-animated slideInRight\"data-wow-duration=\"2s\">\r\n\t<div class=\"sh-element-margin\">\r\n\r\n\t\t\r\n\t\t\t<div class=\"sh-single-image-container\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oto.tires\/wp-content\/uploads\/2023\/12\/Artboard-3.png\" rel=\"lightbox\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"sh-image-url\" src=\"https:\/\/oto.tires\/wp-content\/uploads\/2023\/12\/Artboard-3.png\" alt=\"Artboard 3\" \/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n<\/div>\r\n            <style type=\"text\/css\">\r\n                #single-image-MR8NboFmSV {text-align: left;}#single-image-MR8NboFmSV .sh-element-margin {margin: 10px 0px 100px 0px;}            <\/style>\r\n        [\/vc_column][\/vc_row][vc_row][vc_column][vc_text_separator title=&#8221;Adding Suppliers&#8221; title_align=&#8221;separator_align_left&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion title_tag=&#8221;h6&#8243; section_title_tag=&#8221;h6&#8243; color=&#8221;white&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How do I add TireHub to my suppliers?&#8221; tab_id=&#8221;1702569176819-e676a868-4f5e&#8221;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add your Tirehub to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FTirehub.pdf|title:Tirehub%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Video&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-play-circle&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fyoutu.be%2Fg8crbp6LaBg|title:How%20to%20add%20TireHub%20to%20your%20suppliers|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;How do I add ATD to my suppliers?&#8221; tab_id=&#8221;1702573063575-e772d619-936b&#8221;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add ATD to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FATD.pdf|title:ATD%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Video&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-play-circle&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fyoutu.be%2Fj3UNF8n6yYM|title:How%20to%20add%20ATD%20to%20your%20suppliers|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;How do I add Gateway to my suppliers?&#8221; tab_id=&#8221;1702929781406-a61fd801-cbb5&#8243;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add Gateway to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FGateway.pdf|title:Gateway%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;How do I add STM to my suppliers?&#8221; tab_id=&#8221;1702931551757-a6bd1325-1907&#8243;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add STM to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FSTM.pdf|title:STM%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;How do I add K&#038;M to my suppliers?&#8221; tab_id=&#8221;1702931574528-801eb603-9b07&#8243;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add STM to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FKM.pdf|title:K%26M%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;How do I add NTW to my suppliers?&#8221; tab_id=&#8221;1702931621306-acbc68ae-5dee&#8221;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add NTW to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FNTW.pdf|title:NTW%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Video&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-play-circle&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fyoutu.be%2FyH16jgWhDDI|title:How%20to%20add%20NTW%20to%20your%20suppliers|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;How do I add USAutoforce to my suppliers?&#8221; tab_id=&#8221;1703107034057-4617b2a1-1912&#8243;][vc_wp_text el_class=&#8221;faq_text&#8221;]To add USAutoforce to your suppliers, you must start with the suppliers page. This will allow you to order freely and get all the benefits to being a client with the supplier. For more specific steps, please choose the following options:[\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FUSAutoforce.pdf|title:USAutoforce%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Video&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-play-circle&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fyoutu.be%2Fg8f&#8211;Cg3Q1k|title:How%20to%20add%20USAutoforce%20to%20your%20suppliers|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_text_separator title=&#8221;Creating a Supplier Account&#8221; title_align=&#8221;separator_align_left&#8221;][vc_tta_accordion title_tag=&#8221;h6&#8243; section_title_tag=&#8221;h6&#8243; color=&#8221;white&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How do I create a supplier account?&#8221; tab_id=&#8221;1702937741881-f2006939-91c6&#8243;][vc_wp_text el_class=&#8221;faq_text&#8221;]Create a supplier account is as easy as any other! You just need to search up the respective supplier website and choose to sign-up\/create an account\/etc. But oTo makes it even easier! Whenever you&#8217;re adding a supplier to your oTo account, you will find a link at the bottom of the pop-up that will ask you for the <strong>Company Name,\u00a0<\/strong>while the rest of the information is already filled out. We&#8217;ll do it for you and save you some time![\/vc_wp_text][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Step-by-step&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-file&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foto.tires%2Fwp-content%2Fuploads%2F2023%2F12%2FCreate-account.pdf|title:Create%20Account%20Step-by-Step|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_btn title=&#8221;Video&#8221; color=&#8221;turquoise&#8221; i_icon_fontawesome=&#8221;far fa-play-circle&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fyoutu.be%2FzNhx2myG0Dc|title:Create%20Account%20Video&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1537542183399{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column css_animation=&#8221;fadeInLeft&#8221; width=&#8221;2\/6&#8243; max_width=&#8221;480&#8243; padding_tablet=&#8221;30px 30px 0px 30px&#8221; css=&#8221;.vc_custom_1549552234702{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_text]Check out our most frequently asked questions if you need help! Need more support? Contact us at (800) 506-8557 [\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_text_separator title=&#8221;Adding Suppliers&#8221; title_align=&#8221;separator_align_left&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/pages\/418"}],"collection":[{"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/comments?post=418"}],"version-history":[{"count":25,"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/pages\/418\/revisions"}],"predecessor-version":[{"id":495,"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/pages\/418\/revisions\/495"}],"wp:attachment":[{"href":"https:\/\/oto.tires\/index.php\/wp-json\/wp\/v2\/media?parent=418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}